2. Third-Party Vendors
SunStream Technology enlists the assistance of approved third party e-commerce and email subscription vendors (“third-party vendor”). Our approved third-party vendors provide us with an online platform that allows us to sell our products to you and manage your email subscription. In general, the third-party vendors will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to us.
Our International transactions are facilitated and hosted through our approved third-party vendor’s e-commerce websites, and may be limited to customers in specific regions only. As an international customer, you will be redirected to a checkout page hosted by our approved third-party vendor when you click the checkout button. Your personal information is stored through third-party vendor’s data storage, databases and the general third-party vendor’s application.
3. What Personal Information We Collect
We collect some of your personal information from you when you place an order, purchase something or elect to join our email subscription through our third-party vendors. When ordering, purchasing or subscribing, we may collect your name, age, date of birth, billing address, shipping address, phone number, email address and other information so we may fulfill your order. However, our third-party vendors will additionally collect and store your credit card payment details, and charge your credit card in connection with the order. World Panel does not view or store your credit card information.
4. How We Use or Share the Personal Information Collected
We use the personal information you have provided to us for various purposes where applicable, including for our main operations, fulfilling your orders, email subscription and other reasons which you may request to be informed about.
Main Operations We may use and disclose personal information about you in connection with our ongoing business operations. This may include disclosure of this information to World Panel third-party vendors, affiliates and subsidiaries to assist us with our operations. These vendors, affiliates or subsidiaries may only use this information in connection with providing services to SunStream Technology.
Fulfillment of Order We use the personal information you have provided to us to enable delivery of products to you, to respond to your requests, to contact you when we have trouble processing a request or orders, to provide you with our product updates, and any other information that we believe may be of interest to you. Any information which you may refuse to provide to SunStream Technology, or is provided incorrectly, and which is essential to the fulfillment of your order may result in SunStream Technology, its third-party vendors, affiliates or subsidiaries being unable to deliver products to you.
In such instance, SunStream Technology expressly reserves its right to refuse to conclude a contractual agreement or transaction with you. Where such agreement has been concluded but cannot be fulfilled due to insufficient or incorrect information provided by you, SunStream Technology will apply its Terms of Sale policy.
Email Subscription or Electronic Directory You may elect to “opt in” to receive communications from SunStream Technology. We may use the personal information that you have provided us to send you confirmations, technical notices, updates, and/or newsletters. You may object to the use of your personal information or withdraw your personal information from an email subscription or electronic directory at any point in time. Please contact us using the information below. For Other Reasons. We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.
5. Access, Accuracy and Choice
Access and Accuracy You can help ensure that your online contact information and preferences are accurate, complete and up to date. You can contact us using the contact information below to review and correct any inaccuracies of your personal information or request to have your personal information deleted, unless SunStream Technology will be required to retain it by law or for legitimate business purposes.
Choice The personal information that you provide us allows SunStream Technology to send you marketing and non-marketing emails. Non-marketing emails include emails about your product purchases or shipment confirmations. In contrast, marketing emails may include emails relating to our new products or our newsletters.
SunStream Technology provides instructions on how to “opt out” of receiving further marketing emails in every email. However, if you opt out, we may still send you non-marketing emails. You are entitled to contact us using the information below, and specify that you would like to be removed from the email database.
6. Data Security and Integrity
SunStream Technology takes reasonable precautions and follows industry best practices to protect your personal information online and offline. Wherever we collect sensitive personal information, that information is encrypted and transmitted to us in a secure method.
While encryption methods are used to protect sensitive personal information transmitted online, we also protect your personal information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal information. The computers/servers in which we store personal information are kept in a secure environment. However, you understand that there are always risks with providing personal information, whether in person, by phone, via the Internet or otherwise, and no technology is completely safe or “hacker” proof.
This website is not directed to children under the age of 13 (thirteen), and we do not knowingly collect personal information from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us using the contact information below. Where children under the age of 13 wish to subscribe to or conclude transactions with SunStream Technology, such subscription or transaction must be concluded with the prior consent of a parent or guardian who is responsible for the child and is legally competent to provide consent.
In such instance, SunStream Technology requires the parent or guardian to provide SunStream Technology with his or her personal information, and not that of the child, for purposes of our business operations and the fulfillment of the order. However, if a parent or guardian’s personal information is not provided, World Panel expressly reserves its right to refuse to conclude an agreement or transaction.
If you are an individual residing within the South Africa, please refer to the modifications of this provision here.
8. Other Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.
10. Enforcement and Contact Information
We undertake to treat all communication received from you with the utmost confidentiality to the extent that it is necessary and reasonably practicable to do so.
You may reach us at firstname.lastname@example.org or you may also write to us at: SunStream Technology, Inc. ATTN: Privacy Officer, 11025 Dover Street, Ste. 500 Westminster, CO 80021
11. Effective Date